JMReid Group Blog

Trust: A Salesperson’s Ultimate Blindspot

Posted by John Reid on Jan 30, 2019 10:48:19 AM

The following is adapted from Moving from Models to Mindsets.

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Topics: selling skills, trust, sales, sales enablement

Being the Expert Can Be Risky in Sales

Posted by John Reid on Jan 14, 2019 6:40:07 AM

The following is adapted from Moving from Models to Mindsets.  

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Topics: selling skills, sales, curiosity

Why Staying Curious Can Help You Win Sales

Posted by John Reid on Dec 20, 2018 7:46:01 AM

Preschool kids ask their parents an average of 100 questions a day. By middle school, they’ve basically stopped asking questions.[1] Curiosity is a lost superpower. 

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Topics: sales enablement, sales pipeline, training design, sales, selling skills

How to Pick Up on Rapport Cues that Other People Miss

Posted by John Reid on Dec 14, 2018 8:59:15 AM

Almost every conversation is an opportunity to build rapport. To do so requires the salesperson to listen harder for rapport cues.

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Topics: sales enablement, relationship, sales, mindfulness, cooperation, conversation, trust

Why Sales Is as Much an Art as a Science

Posted by John Reid on Dec 6, 2018 7:00:38 AM

Why Sales Is as Much an Art as a Science

The following is adapted from Moving from Models to Mindsets.

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Topics: sales enablement, relationship, sales

Storytelling in Sales: Whose story are we telling?

Posted by John Reid on Nov 26, 2018 11:29:53 AM

In sales, storytelling is all the rage right now.  In fact, from what we’ve seen, teaching storytelling to salespeople has significantly increased in the last five years. We all know there is power in stories, but did you know that listening to someone share an engaging story releases a chemical called “oxytocin” in your brain? Oxytocin is a chemical that relaxes a person and shows up “when we are trusted or shown a kindness, and it motivates cooperation with others,” (Zak, HBR “Why Your Brain Loves Story Telling” 2014). Since trust is critical for sales and storytelling builds trust, it’s natural to assume a link between storytelling and generating a sale.

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Topics: sales, sales enablement, relationship, storytelling

Beware of the Book First People

Posted by John Reid on Oct 19, 2018 1:44:30 PM

Many training companies begin with a book.  A thought leader, a researcher, someone with passion and dedication takes their energy and writes a book. They focus on dysfunctional teams, leadership principles or driving sales performance.  So far, so good. 

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Topics: training design, curriculum design, learner engagement, training book, learner-centric, insight, high performing teams

Sympathy Gets a Bad Rap: The inauthenticity of empathy

Posted by John Reid on Aug 1, 2018 10:27:24 AM

Empathy has been a hot topic. Wherever you go in the learning space—from preschool to the boardroom—teachers and leaders are stressing the importance of empathy. The growing number of millennials in the workforce have changed the emotional make up of our corporate world. They are, rightfully, pushing for greater authenticity, meaning, and transparency from the companies they work with. This renewed focus on empathy, however, falls short of its optimistic intentions.

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Topics: relationship, leadership, cooperation, understanding, high performing teams, brain science, coaching, communication, trust, teamwork, mindfulness, vulnerability, change, resilience

Eat or Like the Oatmeal – The Use of Leadership Authority

Posted by John Reid on Jul 6, 2018 12:00:00 PM

I met with a newly minted leader and long-time colleague, who is both highly collaborative and highly engaging. He cares about his people in a visceral way. I congratulated him on his promotion while warning him that there was the potential for him to fail due to a blind spot in his approach. I stated that he may fail the eat the oatmeal or like the oatmeal challenge.

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Topics: relationship, sales, leadership, learner engagement, cooperation, understanding, high performing teams, brain science, coaching, communication, trust, teamwork

Act like a Child

Posted by John Reid on Jun 11, 2018 12:41:32 PM

Go to any office in America and you will probably hear about the childish behavior of some co-workers. Managers will express frustration that their direct reports are acting like children. The implication is that acting like a child is a problem because a child doesn’t play nice, doesn’t share, and has no initiative or accountability. This is an insult to children - since we can all learn a lot from our former selves.

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Topics: relationship, coaching and brain science, understanding, listening, vulnerability, brain science, coaching, communication, trust, leadership

JMReid Group Blog

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